Project owner: 5 crucial steps for managing post-acceptance defects

You have just finished renovating your dream villa, but the nightmare begins: defects appear after the work has been completed. What should you do? How can you protect your rights and obtain compensation? Dive into our expert guide and discover the 5 essential steps for any project owner faced with this delicate situation

The 5 key steps to protect your rights

1. Observation: the fatal weapon against poor workmanship

🔍 Expert advice : Call a bailiff (now called Judicial Commissioner)) for proper findings.

The first step, often overlooked but nevertheless crucial, is the formal observation of defects. Do not be satisfied with simple photos or amicable reports. The report of a Judicial Commissioner will have indisputable legal value. The ideal? Organize a contradictory expert appraisal in the presence of all parties involved. This process may seem tedious, but it lays the solid foundations of your case and can even, in certain cases, pave the way for an amicable resolution of the dispute.

2. Formal notice: the legal warning shot

📝 To remember : Send a registered letter with acknowledgment of receipt to the offending contractor. This is the basis of your file in the event of prosecution!

Once the defects have been noted, take action with your first legal weapon: the formal notice. Write a detailed letter, listing all the defects noted. This document is not a mere formality: it marks the official start of your process and will be a key piece of your file in the event of subsequent proceedings. Be precise, factual, and always keep a copy of your correspondence.

3. Forensic expertise: the key to untangling the web of responsibilities

⚖️ Winning strategy : In the absence of an amicable solution, a summary summons to obtain a legal expert report is your best option.

If the formal notice remains a dead letter, the time has come to take a decisive step: the summary summons to obtain a judicial expert appraisal. This procedure is your best bet to shed full light on your situation. The appointed judicial expert will be responsible for:

• Identify the precise origin of the defects
• Calculate the cost of necessary repairs
• Examine in detail any possible additional costs and overcharging

His report will be the cornerstone of any future legal action.

4. Guarantees and insurance: your legal shields

🛡️ Don't neglect anything : Activate all your legal and insurance protections.

In the tumult of procedures, don't forget your silent allies: guarantees and insurance. Start by activating your building damage insurance, an often overlooked but valuable protection. Then, consider:

• The guarantee of perfect completion (1 year after receipt)
• The ten-year guarantee for businesses

Each of these guarantees has its own specificities and deadlines for application, hence the importance of activating them at the right time and in the required forms.

5. Responsibility hunt: who will pay the bill?

🕵️ In-depth investigation : Determine the share of responsibility of each participant.

The final step in your journey is to determine precisely the responsibilities of each participant:

• Did the architect fail in his monitoring mission?
• Is the subcontractor involved?
• What is the share of responsibility of each company?

This in-depth investigation, conducted with the help of your lawyer and informed by the expert report, is crucial. It will not only allow you to target your legal actions, but also to activate the right professional insurance.

Bonus: Assessment of damages and reimbursement requests

💼 Strategic advice : Wait for the expert report to accurately quantify your damages.

Once all these steps have been completed, it is time to assess your damages precisely. The expert report will be your best ally to claim:

• The cost of repairs
• Reimbursement of any overcharges
• Damages

Be methodical in your calculations and do not hesitate to seek assistance from a professional to establish a precise and incontestable count.

The office of Maître Zakine is at your disposal. first consultation is €45 by video.

Maître Zakine intervenes everywhere, works in dematerialized consultations (signature included) and consults in English and French.